Can anyone please share a great workflow for running remote usability-interviews for a mobile iOS product?
Ideally we’d want:
a) fast & easy setup for the interviewee
b) ability to see their screen while they use the app, to help catch usability issues
c) doesn’t prevent users from using the microphone on their phone while screen sharing
d) be able to see and hear interviewee throughout the interview
e) be able to see where users are touching the screen
Asking the interviewee to open Google Meet on their laptop and phone at the same time came close, but didn’t really satisfy the need.